Privacy Policy

privacy policy

UPDATED 2/10/22

Write Away Books and its affiliates (collectively, “WAB”), recognizes the importance of protecting your personally identifiable information (such as your name, telephone number, e-mail address and other contact information, collectively, “PII”) that you provide to WAB. This Privacy Policy sets forth our policies regarding the collection, use and disclosure of your PII through your use of www.writeawaybooks.com (the “Site”). This Privacy Policy also explains how you can correct or change the PII we hold about you, or opt out of receiving certain marketing and promotional materials.

This Privacy Policy is incorporated into, and part of, the Terms of Use, which govern the Site. When you use this Site, you consent to the use of your PII by Write Away Books and its affiliates (collectively, ‘WAB’) in the manner specified below.

What information do we collect?

When ordering or registering on our Site, as appropriate, you may be asked to enter your:

Name
Email Address
Home or Business Address
Telephone Numbers at which we can contact you
Method of Payments (credit card and expiration date)

How we collect this information will depend on how you use our services. We may collect this information directly from you by telephone, fax, email, social media, or in person, upon completion of an application, purchase of a product or service, through an enrollment form, or through your use of our Site or elsewhere on the Internet. To the extent you use our Site, we may also collect information about your use of our Site, transactional and account information, e-mail and other information related to communications to our Site. Additionally, our affiliates and third parties may provide us with information about you.

You may choose not to provide some of your PII to us, but this may prevent us from fully being able to provide our products and services to you.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To improve customer service; (your information helps us to more effectively respond to your customer service requests, inquiries and support needs).
To process transactions;
To administer a contest, promotion, survey, webinar or other Site feature;
To provide the services and offerings that you request and to communicate with you regarding such services and offerings;
To research, develop, manage, protect and improve our Site and services;
To maintain and develop our service-oriented software and other business systems; and
To analyze data, or to have a third party do so on our behalf. We may match information collected from you through different means or at different times including, for example, information collected online and offline.

How do we protect your information?

The security of your PII is an important concern to us. WAB exercises reasonable care in implementing generally accepted standards of technology security in order to protect information collected via our Site from loss, misuse and unauthorized access, disclosure, alteration or destruction, such as firewalls and Secure Socket Layer (SSL) encryption for some of your more sensitive PII. However, due to the nature of the internet and developing technologies, we cannot provide assurances as to the security of your information, and WAB expressly disclaims any such obligations. For example, an unencrypted e-mail is not a “secure” means of communicating with us, since e-mail may be intercepted by a third party in the course of its delivery. By using our Site and corresponding with us, you acknowledge that you understand and agree to assume these risks.

You are responsible for any access to or use of our Site by you or any person or entity using a password provided to you, whether or not such access or use has been authorized by or on behalf of you, and whether or not such person or entity is your employee, relative, friend, or agent. You agree to (a) immediately notify us of any unauthorized use of your password, account or membership number, or any other breach of security, and (b) ensure that you exit from your account at the end of each session. It is your sole responsibility to control the dissemination and use of your password, control access to and use of your account and membership number, and notify us when you desire to cancel your account on our Site. We will not be responsible or liable for any loss or damage arising from your failure to comply with this provision.

We will never request that you send us any sensitive PII, such as your credit card number, password, membership number or pin number, in an e-mail or into a web site that is not located at the writeawaybooks.com domain name. If you receive an e-mail or other correspondence requesting that you provide any such information via e-mail or to a web site that is not on such domain name, please do not provide such information, and report such request to our privacy officer at privacy@writeawaybooks.com.

Website Tracking and the Use of Cookies and Other Technologies

WAB may collect and store certain information about your visit to the Site, including but not limited to your IP address, your browser software and operating system, the date and time you access the Site and the Internet address of the Web site from which you linked to the Site (collectively, “clickstream data”) through the use of web bugs, e-mail bugs, clear GIFs, web beacons, tracker GIFs, data logs and similar methods. We use these technologies, for example, to identify our users, to help diagnose problems with our server, and to administer and promote our and our affiliates’ and business partners’ web sites and services.

These technologies may vary, but in many cases may involve a small file stored locally on the computer used to access our Site (commonly referred to as a ‘cookie’). We use cookies to track web site trends and patterns. This helps us understand our users needs better and improve areas of our Site. We may store information we collect through cookies to create a profile of our users. Consequently, collected information may be tied to a user’s PII to provide offers and improve our services and content within our Site. Most cookies expire after a defined period of time, or you can delete your cookie file at any time. However, some parts of our Site will not function properly or may be considerably slower if you refuse cookies. For example, without cookies, you will not be able to set personalized preferences, and/or you may have difficulty completing transactions.

Do we disclose any information to outside parties?

We do not sell your PII to outside parties.

We may disclose your PII to affiliated and non-affiliated organizations including, for example:

To your company or organization if you use our services under a corporate or other commercial account;
To entities that provide services on our behalf (which entities have agreed to comply with the terms of this Privacy Policy and not use the PII for secondary purposes);
To entities that assist us in operating our Site or otherwise conducting our business (which entities have agreed to comply with the terms of this Privacy Policy and not use the PII for secondary purposes);
To your credit card issuer;
To credit reporting and fraud checking agencies;
To debt collection agencies, if you fail to pay monies owed to us;

WAB may monitor, review, retain and or disclose an information, where the disclosure is required or authorized by law, and otherwise as we believe is necessary or appropriate to satisfy any law, regulation or other governmental request, to operate our Site properly, or to protect or defend our rights or the rights or well-being of our employees, users or others or if you are involved (or are suspected by governmental authorities or our security functions to be involved) in any illegal activity, even without a subpoena, warrant or court order;

We may also disclose your information to our affiliates and non-affiliated business partners for their use both on our behalf and for their own business purposes. For example, our affiliates and business partners may use such information to send you information about their products and services and other information and materials that may be of interest to you. You may opt-out of us disclosing your PII for these purposes through one of the methods described in this policy. We may also share your information with other non-affiliated third parties, such as entities that provide services for or through our Site or for our business (e.g., advertisers, ad servers, content providers, services providers, credit card processors, fulfillment services providers, e-mail list hosting companies and distribution companies) that use such information on our behalf consistent with this Privacy Policy. These types of third parties are not permitted to use your information for any secondary purposes. We may also transfer or assign your information to third parties as a result of or in connection with a sale, merger, consolidation, change in control, transfer of assets, reorganization or liquidation. For more information see our sections below on changes in the use of your PII.

Links to Other Websites

Our Site may contain links or references to other web sites outside of our control, and the privacy policies of these sites may differ from our own. Please be aware that we have no control over such web sites and our privacy policy does not apply to such web sites. We advise you to check the privacy policies of such sites before disclosing any PII via such sites.

Your Consent

By using our Site, or otherwise providing your PII to us, you consent to the terms of our Privacy Policy. If you do not agree to this policy, please do not use our Site or provide any PII to us.

Changes to our Privacy Policy

If we materially change the way your personal information will be used, we will notify you by way of either a prominent posting on our site, by mail and/or by email. We encourage you to periodically review this Privacy Policy in order to keep apprised of minor changes and of our current privacy practices.

Applicable Law and Jurisdiction

This Privacy Policy shall be governed by the laws of the United States and the State of California, without regard to conflict of law principals. By providing any PII to us, you fully understand and unambiguously consent to the transfer of such PII to, and the collection and processing of such PII in, the United States and other countries or territories. You agree that any cause of action that may arise under this Privacy Policy shall be commenced and be heard in the appropriate court in the State of California, County of San Diego. You agree to submit to the personal and exclusive jurisdiction of the courts located within San Diego County in the State of California or the United States District Court for the Southern District of California.

How to Correct or Update Personally Identifiable Information that WAB Maintains Or Opt Out of Receiving Marketing Materials from WAB

You can opt-out of our use and disclosure of your PII for marketing and or promotional purposes, and/or withdraw your prior consent for same, by the methods provided below. If you do so, your consent will be withdrawn; however, it is possible that you may receive correspondences scheduled prior to our receipt and processing of your opt-out request.

To Opt Out of Email Promotions, Contests or Marketing Materials: You can email us directly at unsubscribe@writeawaybooks.com with the title of the email as “Unsubscribe”. (If you use more than one e-mail address, then send your opt-out e-mail from each of your e-mail addresses.)

or write to us at:

Write Away Books,
PO Box 1681
Carlsbad, California 92018
Attention: Privacy Officer

We may also provide additional methods for you to opt-out of having your PII used or disclosed for promotional and marketing purposes, such as by clicking on a checkbox located on the page of our site on which your PII is collected, or otherwise made available when you interact with us.

Your option not to receive promotional and marketing material:

(a) shall not preclude us from corresponding with you, by e-mail or otherwise, regarding your relationship with us (e.g., your account status and activity or our responses to questions or inquiries you pose to us, or order confirmations and status updates);

(b) shall not preclude us, including our employees, contractors, agents, and other representatives, from accessing and viewing your PII for our internal business purposes; and

(c) shall not preclude us from disclosing your PII as described in this Privacy Policy for purposes other than sending you promotional and marketing materials. If you wish to contact us to: (i) inquire about our privacy practices; (ii) provide feedback and comments regarding our privacy practices; or (iii) access or correct your PII we have, contact us as using the contact information detailed below.

Contacting Us

Write Away Books
PO Box 1681
Carlsbad, California 92018
or

privacy@writeawaybooks.com